Free shipping on all Australian and New Zealand orders over AUD $88. Orders below this threshold will have a standard shipping fee applied at checkout.
Dispatch in 1–2 business days from Gold Coast · 3–7 business days Australia-wide. Delivery times vary depending on your location within Australia. You will receive a shipping confirmation with tracking details once your order has been dispatched. If you have questions about a specific order, contact us at hello@scenovia.shop with your order number.
We currently ship across Australia and New Zealand. For other international shipping enquiries, please contact us at hello@scenovia.shop and we will do our best to assist.
Please inspect your order upon delivery. If your item is damaged, defective, or different from what you ordered, contact us within 7 days of delivery at hello@scenovia.shop with:
• Your order number
• A description of the issue
• Clear photos/vidies of the damage or fault
We will cover all return shipping costs and arrange a replacement, repair, or full refund.